mesurez

Measure customer satisfaction and keep your business marketing running

Why choose DigitaWeb to measure customer satisfaction?

There are many factors that contribute to the success of a business. Customer satisfaction is one of the most important.
It’s crucial to track this factor and spare your efforts in order to strengthen customer loyalty and improve your company's brand image.

Our teams set up for you the best way to collect customer feedback and help you to identify your best ambassadors and your points for improvement.

According to a research of Lumoa among 100+ customer experience directors, NPS is used in two-thirds of the companies

Choose one or more packages and save time and efficiency

NPS creation

What we need to start?

An access to your NPS tool
An access to your website backoffice

What's in?

Setting up and configuring the NPS tool
Data collection and reporting

Deliverable

An active NPS on your website and an analysis report

400€ / 365£*

*All prices shown are excluding tax

89%

of customers have stopped doing business with company after experiencing poor customer service (Salesforce)

" The DigitaWeb team was very responsive!

They set up a personalized support to help us redesign our Inbound Marketing approach. "

Côme Laguarigue - Primeum