Optimise customer support management with the Service Hub

Fully integrated with your CRM, your support team needs to be able to find the entire customer history instantly to ensure that your experience lives up to your promise.

Setting up Hubspot Services

Hubspot's ticketing tool includes the main functions required including :

Tickets management.
Inbox with 1 email = 1 ticket automatically.
Dashboard and analysis of processing times.
Online chat and Chatbot.
Net Promoter Score (NPS).
FAQ - Knowledge Base.

Our teams are able to implement the solution within 15 working days by integrating your processes and training your teams.

Migration to Hubspot services

Our teams have already carried out migrations from the main support tools on the market to Hubspot Services.

ZENDESK
INTERCOM

Automate and gain responsiveness in the management of customer requests.

Our teams are at your disposal to increase the productivity of your support teams thanks to Hubspot's ticketing tool.

Comprehensive dashboards to monitor your results: number of calls or appointments, number of tickets, processing time,...
Online appointment scheduling tool.
Connection to your mailbox (Outlook 365 or Gmail pro) to have a CRM always up to date without having to log everything.
Management of calls, emails, tasks, appointments and connection to your IVR (Interactive Voice Server): Aircall, RingOver,...
Automation of your tasks and those of your teams.

I loved working with Digitaweb

" DigitaWeb has a wide range of expertise in Marketing / Development / Integration, which has enabled us to successfully complete our HubSpot integration projects and our Inbound Marketing strategies.

We really appreciated the quality of our exchanges and the team's involvement!"

Florent Chouvet, Head of Digital Marketing - Manpower